Brand protection solutions fight counterfeits, fraud, and product diversion. But persistent infringers adapt quickly, hiding behind sophisticated criminal networks. With intelligence-led investigations, brands can shut down infringement at the source.

Repeat infringers evade detection by switching between channels and using covert platforms like the dark web. Even after multiple enforcement notices, they find new ways to reach consumers. So, how can brands eliminate persistent infringers for good? How can they turn online intelligence into real-world enforcement?

Conventional brand protection solutions are key to defending brand integrity. But tackling stubborn enforcement challenges often demands an intelligence-led approach. To topple these criminal networks, investigators start by identifying high-value targets, or the bad actors benefitting the most financially from illicit activity. By building solid evidence against them, brands can drive successful litigation outcomes and eradicate the problem at its source.

Introducing Enhanced Online Brand Protection

Enhanced Online Brand Protection connects online intelligence with offline enforcement to protect intellectual property rights. Backed by over 115 years of brand protection and law enforcement investigative experience, the team focuses on eliminating high-value targets via proven investigative techniques. We gather actionable intelligence and physical evidence against repeat infringers, building cases for criminal and civil enforcement. The result? A greater ROI on brand protection and the long-term suppression of illicit trade.

Every Enhanced Online Brand Protection program is fully tailored to your brand’s objectives. Our expertise includes:

  • Dark web analysis
  • Counterfeiting investigations
  • Business email compromise scams
  • Trademark enforcement investigations
  • Corporate due diligence
  • Supply chain logistics and compliance audits
  • Gray market and product diversion investigation
  • Port of entry training for customs and law enforcement

  • E-commerce investigations

Network Intelligence
Stopping persistent infringers starts with uncovering their networks. Using proprietary data analysis techniques like clustering, Network Intelligence lets you gain a complete view. The concealed links between online infringers and their accounts are brought into plain sight. Armed with these insights, you can establish high-value targets and spot emerging threats – the critical first step to eradicating the problem at its source.

Evidentiary Advanced Test Purchases
Our highly experienced investigators utilize covert personas to conduct evidentiary test purchases, gathering products for analysis at our secure evidence facility. Any digital evidentiary evidence is secured and stored to ensure the highest quality standards. The team maintains the strictest chain of custody standards. All findings are classified and held to Confidential and Proprietary Standards, while maintaining Chain of Custody for our clients.

Why choose The Enhanced Online Brand Protection Group?

Expert investigators: Benefit from a global team of investigators specialized in customs, law enforcement, and cyber security. Our investigators leverage their expertise and connections to co-ordinate physical raid activity and conduct enforcements at the port of entry.

Intelligence-led approach: Boost your enforcement strategy with intelligence-led investigations against repeat offenders. The Enhanced Online Brand Protection Group combines proprietary tools with proven investigative techniques to drive successful criminal and civil enforcement.

Fully customizable program: Tailor investigations to your brand’s needs and select focus areas each month – from increasing counterfeit seizures to fighting supply chain diversion. We create a bespoke program that aligns with your priorities.

Meet the Team

Stuart Chaffin

Stuart Chaffin  | Senior Director, Technology and Services Organization (GLOBAL)

A certified Criminal and Civil Investigator, Stuart Chaffin has built his career working in law enforcement, security, and Investigative Services for over 30 years.  This includes serving as a Cross-Designated Taskforce Special Agent for the Department of Homeland Security and the Department of Justice. Additionally,  Stuart is a certified Cyber Security professional and worked as the Global Senior Brand Protection Investigative Manager for Luxottica (Ray-Ban, Oakley, COSTA, and their licensed brands).

Ready to enforce with intelligence?

Contact The Enhanced Online Brand Protection Group for an initial consultation.

*Enhanced Online Brand Protection provided by The Enhanced Online Brand Protection Group Fl. License Number A 3200195.